Well I COULD have told them that!

Sigh.

I love my Adelphia. But sometimes I just don't understand how crazy some people are.

Here's what happened. Over the weekend I got a flyer with the new "Advantage paks" that Adelphia is offering. Right now I'm paying 100 bucks for Classic Cable (2-70), Digital Basic (100-170 + Music Channels) and my Powerlink (Can't live without that). I figured thta for 100 bucks I should be getting SOMETHING more. So I call up and ask them about it, and they said for another 6 bucks I can get a premium channel like HBO or Showtime. So I chose Cinemax (which has 7-8 channels). They hooked me up (which was cool, because I ended up watching Harry Potter and the Chamber of Secrets that night on Cinemax West)

Ok Fast forward to the next day. It's around 4 in the afternoon, and I said to Myself "Self, it's time to watch X-Play". X-Play is a show about videogames that's on TechTV. So I turn it to TechTV, and it says NOT AUTHORIZED. Now I found that strange for a second, but I thought maybe it was a signal issue. So I waited for a mnute. Then two. Then five. That's when I figured there must be something wrong. So I give Adelphia a call and tell them that my Digital Basic is out, BUT it didn't happen until AFTER I got my Cinemax Package. You'd think it was a computer glitch. "NO no it can't be a glitch" they said (well they said something along those lines, but that's not a direct quote) "We'll sent a tech out on Monday to see what the problem is." I Kept telling them that my box was fine 2 days ago, and I don't think they need to send a tech out to check the box. They sent one anyways.

Ok - Today - about 30 minutes ago.

The tech gets here, and looks at the problem. What does he say? "It's a code problem". When they turned on my MAX Package, they must have switched off my Digital Basic. Which is what I told them in the first place.

Go figure. I still love Adelphia. But i think they need to train their customer service reps a bit better when it comes to running the computer systems.

And on a side note. GSN (Formerly Game Show Network - I guess it sounds more "hip") is airing Celebrity Mole Hawaii - I wish they would air the first 2 seasons of The Mole first though. And SCI-FI is going to start "Stargate - Atlantis" Which looks really cool.